Shen Min Money Back Guarantee / Return Policy

All Shen Min and NuHair products carry a 90 day money back guarantee (minus shipping costs). To qualify for a refund you must:

• Use the product as directed. For example, using three month’s worth of Shen Min in a few weeks voids the guarantee.
• Include a reason in writing for the return.
• Return ALL bottles both opened and unopened

All money back guarantees may only be used ONCE per customer. Placing an order after receiving a Return Credit voids all future guarantees.

We're serious about providing the best prices on all Shen Min® products anywhere. We are also so confident that our prices are already lower than anyone else's that if they're not, we'll match any advertised price or beat it by 5%. If you would like to take advantage of this policy, please read the following criteria:

How to get the Best Price Guarantee:

Best Price Guarantee for Web sites

1. You must notify us before purchase of the web address (http://www.somewhere.com/...) of the page that displays the item. Call us toll free at 888-849-8686

2. The price must come from a legitimate business

3. The matched item must be the identical product

4. All price matching requests MUST be made at time of purchase

Best Price Guarantee for Printed Advertisements and Catalogs

1. The catalog or sales flyer must be current.

2. The matched item must be the identical product.

3. Call 1-888-849-8686 and ask for Customer Service.

4. You may be asked to mail the sales flyer to verify the price.

5. All price matching requests MUST be made at time of purchase